Privacy Policy
Effective Date: January 01, 2024
Last Updated: January 01, 2024
This policy outlines how we, as the owners of this website, gather, utilize, and share information obtained through www.solarcompare.com and its associated subdomains and sub URLs during your interactions with our site or use of our Services, as detailed in our Terms of Service.
We'll notify you of any changes to this policy by updating the date at the top. Whenever you visit our website, feel free to check this page to ensure you're up to date with our latest privacy practices.
If you have any privacy concerns or questions regarding the use of your personal information on our website, please reach out to us at [email protected]. We're committed to addressing your queries within 2 business days.
Information Collection
Here's an overview of the types of personal information we may collect:
- Information you willingly provide, such as your name, email address, postal address, phone number, or other details when writing a review on a solar company or product, or when requesting quotes from solar companies.
- If you opt to log in using social media accounts like Facebook Login, we may access information from your social media profile.
- To offer location-based services, we may gather your IP address or details of the device, operating system, or mobile network you're using.
- Our site utilizes cookies to track your progress and improve your experience. Cookies are small files stored on your device that assist us in enhancing our Services.
- We also use pixels, electronic images that help deliver cookies, count visits, and gather analytics information.
You can disable cookies and tracking pixels in your browser settings. For instructions, consult your browser's help menu.
How We Use Information
We use the collected information to provide, maintain, and enhance our services. Specifically, we may use it to:
- Send you technical notices, updates, security alerts, and support messages, and respond to your requests.
- Inform you about products, services, offers, and events from SolarCompare or listed solar companies.
- Analyze trends, usage patterns, and activities related to our Services.
- Detect and prevent fraudulent activities on our site.
- Personalize our services and content to suit your preferences and location.
Disclosure of Information
We may share information with third parties as described below or as outlined in this Privacy Policy:
- With service providers who assist us in providing our services.
- With companies subject to review, along with our affiliates or business partners.
- Information from comments, forms, or submissions may be shared with business partners for analysis and marketing purposes.
- When required by law or legal processes, or to protect our rights, property, or safety, we may disclose information.
- During business transactions like mergers, acquisitions, or partnerships, we may share user information.
- Among SolarCompare and its parent, affiliate, and subsidiary companies, or entities under common control.
- With your consent or as otherwise permitted by law.
Links to Other Websites
Our Services may contain links to other websites and services. We're not responsible for the privacy practices or policies of these external sites and services, nor for the information or content they contain.
Sharing Your Personal Information with Third Parties
Your personal information is only shared with third parties when necessary, such as when you request a service that requires such sharing (e.g., requesting quotes from solar companies). We ensure that any third parties with whom we share your data have contractual privacy clauses in place, restricting the use of your data to the specified purpose and requiring deletion upon completion of that purpose.
Advertising Tracking Pixels and Third-Party Information
We occasionally advertise SolarCompare content and tools on other platforms like Google Adwords, Google Display, and Facebook. These third-party advertisers use tracking cookies and pixels to provide us with information about your interactions with our ads. However, this information does not personally identify you. You can manage tracking preferences through the settings and privacy policies of these platforms.
Privacy Complaints
If you have privacy concerns, please contact us at [email protected]. If your complaint remains unresolved, you may escalate it to JAMS, an alternative dispute resolution provider based in the United States. For more information or to file a complaint, visit www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim. JAMS' services are provided at no cost to you. In certain circumstances, binding arbitration may be available to resolve your complaint, and SolarCompare is subject to the investigatory and enforcement powers of the Federal Trade Commission.
SolarCompare Supports Privacy Rights
While SolarCompare does not operate in Europe, Switzerland, or California, we voluntarily adhere to the principles outlined in their privacy laws. We process your personal data only under specific conditions, such as contractual obligations, legitimate interests, or your consent. We don't sell marketing lists or other data containing your personal information to third parties.
Control Over Your Data
We're committed to transparency and giving you control over your data. Contact us at [email protected] to:
- Learn how we use your data.
- Find out who we share it with.
- Access or delete your personal data.
Alternatively, you can use the form provided on our website to submit your request.
Cookies and Trackers
Most web browsers accept cookies by default, but you can usually modify your browser settings to reject them. However, disabling cookies may impact certain Services. Our site uses Google Analytics; to opt out, visit www.google.com/settings/ads.
Promotional Communications
You can opt out of receiving promotional emails from SolarCompare or our sister companies by following the instructions in those emails or contacting us directly. Even if you opt out of promotional emails, you may still receive non-promotional messages related to your account or our ongoing business relations.
To stop receiving text messages from SolarCompare, reply to any text from us with the word "STOP". You'll receive a confirmation message, and no further messages will be sent unless you opt in again.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you can reach us at [email protected], or by writing to us at:
Solar Compare Pty Ltd
453 S Spring Street Ste 400 PMB1552
Los Angeles, CA 90013
Email: [email protected]
+1 (323) 604-1693